Communications Informal Bid - Media Monitoring

The Cuyahoga County Department of Communications issued an informal competitive bid for a media monitoring and publishing service. The contract requires a vendor to manage the county’s social‑media accounts across multiple platforms, provide analytics, deliver a publishing tool with “best‑time‑to‑publish” capabilities, host the solution on vendor servers, and offer ongoing technical support and training. The award amount listed is $40,092 for a two‑year term starting June 1 2023 and ending May 31 2025. The solicitation emphasizes extensive insurance coverage (general liability, cyber risk, E&O) and mandates that the vendor have prior experience delivering social‑media monitoring services to government clients. • Scope: Social‑media account management, analytics reporting, publishing tool, hosting, support, and training. • Term: 24‑month contract (June 2023 – May 2025). • Budget: $40,092 (as shown in award line). • Requirements: Government‑level experience and robust insurance (CGL, cyber, E&O).