Waste Management Software - RFI

The City of Santa Monica is gathering information from vendors capable of delivering an integrated software and hardware solution to modernize its waste, recycling, and fleet‑tracking operations. The RFI seeks details on routing optimization, GPS telemetry, digital work orders, customer‑facing portals, data analytics, and possible sensor/camera hardware. Responses will inform a future formal RFP but will not result in an award at this stage. • Scope includes route optimization, GPS tracking, real‑time driver reporting, and analytics for waste collection. • Desired capabilities: sensor or camera hardware for pickup verification, customer portal for service visibility, and integration with existing municipal systems (e.g., GIS, 311). • Solution architecture may be SaaS, private cloud, on‑premises, or hybrid; single‑tenant or multi‑tenant options are requested. • Vendors must detail security (SOC 2, ISO 27001), API/webhook integration, mobile app support (iOS/Android), and compliance with city/California regulations. • Responses are due September 28, 2026 via the OpenGov procurement portal; questions must be submitted by September 11, 2026. • No contract value, award, or term is defined; this RFI is purely informational to shape a later procurement.