Neptune 360 SaaS AMR Subscription - Ferguson Enterprises, LLC

The County of Hawaii, Department of Water Supply is seeking a sole source approval to purchase a Neptune 360 SaaS AMR subscription from Ferguson Enterprises, LLC. The subscription includes a cloud-based app for meter reading, setup and training, and annual maintenance for the Neptune R900 System Mobile data collector. The contract term is from November 17, 2025, to April 30, 2026. The Department requires this specific software and equipment as it is the only platform available to read their existing Neptune water meters with R900 radio endpoints. Key features of the goods and services include: • Cloud-based app for meter reading • Setup and training for the app • Annual maintenance for the Neptune R900 System Mobile data collector • Compatibility with existing Neptune water meters The Department has determined that there is no other software platform or equipment available through other vendors that would be able to read R900 radio meters, making Ferguson Enterprises the sole authorized distributor in the State of Hawaii.