DEPARTMENT OF PUBLIC SOCIAL SERVICES (DPSS) SUPPLEMENTAL SECURITY INCOME (SSI) ADVOCACY SERVICES

The County of Riverside’s Department of Public Social Services (DPSS) seeks a qualified vendor to provide Supplemental Security Income (SSI) advocacy services for eligible foster‑care youth. The contractor will manage the full SSI application lifecycle—including new applications, age‑18 redeterminations, and continuing disability reviews—ensuring timely submission, follow‑up, and appeals. Service volume is projected at 110 new applications, 40 redeterminations, and 50 disability reviews annually, with performance benchmarks of 50‑60 % approval rates. The contract spans five years (renewable annually) with work performed at multiple DPSS offices throughout Riverside County. Vendors must have at least three years’ experience with disability claim processing and meet stringent data‑security and privacy requirements. • Process ~110 new SSI applications, 40 redeterminations, 50 CDRs per year. • Achieve minimum approval rates: 50 % (new), 50 % (redeterminations), 60 % (CDRs). • Provide on‑site advocates at DPSS locations county‑wide. • Collect and submit all required SSA forms (SSA‑1696, SSA‑827, SSA‑11, SSA‑8000, etc.). • Maintain compliance with HIPAA, PII security standards, and County non‑discrimination policies. • Contract term: 5 years, with possible 1‑year extensions. • Vendor must supply proof of insurance, business license, and meet California contractor eligibility.