The U.S. Army is conducting market research (Sources Sought) for a non‑personnel services contract to provide 24/7/365 ground transportation for family members of soldiers in the National Capital Region (Washington, DC; Maryland; Virginia). The contractor must be DTMO‑approved, supply vehicles, drivers, and all related logistics, respond to service calls within four hours, and meet strict safety, licensing, and cultural‑sensitivity standards. The contract will be a one‑year base period with up to four optional one‑year extensions, and will require the contractor to handle between 0 and 70 service calls per month, with each vehicle capable of carrying at least four passengers and six bags. Small‑business participation is encouraged, and a set‑aside may be awarded if two or more qualified small firms respond.
• Service area: NCR (DC, MD, VA) and up to 150‑mile radius
• Scope: Provide vehicles, drivers, dispatch, and administrative support for family‑member transport to ceremonies, medical facilities, and other government‑requested locations
• Performance: 24/7 on‑call, 4‑hour response, on‑time arrival (within 30 min early to 10 min late)
• Requirements: DTMO ACL registration, NAC background check, business‑casual attire, English fluency, insurance, licensing, ability to accept GPC/EFT payments
• Period: 1‑year base, four 12‑month options; estimated 0‑70 calls/month
• Small‑business set‑aside possible if ≥2 qualified firms respond