Cross Connection Control (SaaS) System

Central Arkansas Water (CAW) is seeking a qualified and interested party to provide and configure a comprehensive Cross Connection Control System. The system should be a modern, scalable Software-as-a-Service (SaaS) solution that will serve as the system of record for CAW's Cross Connection Control Program (CCCP) operations. The program currently manages over 17,000 compliance tests annually, and the system should support multiple categories of users, including internal CAW staff, external certified testers, and customers. The scope of work includes providing licenses, hardware, and implementation services to support the Cross Connection Control System. Key requirements include web-based access, scalability, configurability, historical data migration support, and full integration with multiple systems. • The system must be primarily designed for managing cross connection prevention activities required by a municipal water utility. • The system must include support for both project and long-term activities. • The system must be capable of full integration with multiple systems. • The responder must provide pricing for products and services requested in the RFP. • The responder must provide a detailed description of their experience and qualifications on similar projects.