RFI: Student Experience (SX) Data Framework

Laramie County Community College is seeking information from qualified vendors for a complete, production-ready Student Experience (SX) program. The goal is to move from siloed, point-in-time research projects to a comprehensive, strategic data-collection program that provides a unified view of the student journey. The program should include core functional requirements such as holistic data integration, advanced AI and sentiment analysis, action-oriented workflows, and tailored real-time visibility. • Holistic Data Integration: The solution must serve as a centralized SX hub, creating a "single source of truth" by integrating disparate data sources and filling the gaps with systems to collect data points. • Advanced AI & Sentiment Analysis: LCCC requires native intelligence tools to eliminate manual data handling and provide deeper understanding without a high "manual lift". • Action-Oriented Workflows: The platform must transition from a "system of insight" to a "system of action". • Tailored Real-Time Visibility: Insights must be accessible and relevant to decision-makers across the institution.