Request for Information - Outward Facing Public Bidding Portal

The Puget Sound Regional Fire Authority (PSRFA) is conducting a market‑research RFI to identify qualified vendors that can provide a commercial‑off‑the‑shelf (COTS) or configurable cloud‑based public bidding portal. The solution must support end‑to‑end procurement processes, including solicitation creation, vendor registration with NAICS coding, secure electronic bid submission, Q&A management, public bid opening, configurable evaluation workflows, compliance, security, auditability, and reporting. PSRFA seeks detailed functional, security, implementation, integration, and pricing information to inform a future procurement decision. • Required capabilities: public posting of solicitations, vendor registration with NAICS/NIGP codes, sealed electronic bid submission, Q&A with audit trail, bid‑opening support (in‑person/virtual), configurable evaluation workflows, and comprehensive reporting. • Compliance & security expectations: encryption in‑transit & at‑rest, FedRAMP/SOC 2/ISO certifications, ADA/WCAG accessibility, audit logs, and data residency details for Washington state regulations. • Implementation & integration details: SaaS/hybrid/on‑prem options, SLA/Uptime guarantees, RPO/RTO, typical rollout timeline, APIs (including NetSuite integration), training resources, and indicative pricing (licensing, setup, optional modules).