RFP 2026-097 Student Virtual Orientation Solution

The University of Maine System seeks a fully‑asynchronous, multimedia‑rich virtual orientation platform to replace traditional in‑person new‑student orientation. The solution must be production‑ready, support multilingual content, meet WCAG 2.1 AA accessibility standards, integrate with Microsoft Entra SAML/OpenID Connect (or InCommon) for single sign‑on, and optionally push daily completion data to Salesforce TargetX. Vendor responsibility includes configuration, testing, ongoing maintenance of integrations, daily reporting, and providing an administrative UI that allows university staff to manage participant lists without vendor assistance. • Provide a SaaS onboarding/orientation platform already deployed for ≥ 10 higher‑education institutions. • Ensure WCAG 2.1 Level AA compliance, multilingual support, and robust analytics/reporting (daily completion feeds). • Implement SSO via Microsoft Entra (SAML 2.0/OpenID Connect) and optional SCIM 2.0 provisioning; supply optional automated data transfer to TargetX. • Deliver comprehensive training, support, and maintenance for the contract term; all prices must remain firm for the agreement duration.