Zscaler Subscription Renewal FY26-29

The County of San Mateo’s Technology Services Department is seeking competitive quotations to renew its Zscaler security‑as‑a‑service subscription for a three‑year period (11/30/2026 – 11/29/2029). The award will be made to the lowest responsive and responsible bidder who can provide the required licenses, 24/7 premium support, and all software updates, with electronic delivery of licenses within 30 days of contract award. Bidders must submit a detailed price bid table, certify relevant experience, and comply with local preference and procurement regulations. The contract will be administered through the County’s OpenGov portal, and payment will be made on an annualized basis after acceptance of goods and services. • Scope: Zscaler Premium Support, Transformation Edition, and Private Access Business Edition licenses (annual quantities of 8,100 and 2,835 units respectively). • Term: 3 years, with annual renewal dates and immediate activation upon delivery. • Delivery: Electronic (email or secure download) within 30 days of award; 24/7 support required from day‑one. • Evaluation: Lowest total price wins; bidders must meet minimum 3‑year experience selling Zscaler to government entities and hold required Zscaler certifications. • Submission: Electronic via OpenGov by 1:00 pm on September 29, 2026; questions due by September 21, 2026. • Local Preference: Preference given to San Mateo County local businesses and nonprofits per County ordinance.