ACS (ARMY COMMUNITY SERVICE) CONSOLIDATED SERVICES

The U.S. Army Garrison Italy is soliciting quotations for a Firm‑Fixed‑Price contract to provide Army Community Service (ACS) consolidated support at Caserma Ederle, Vicenza. The contractor will staff and manage three functional areas: Front Desk (36 hrs/week), Relocation Administrative Services (20 hrs/week) and Bilingual Support Assistant Services (20 hrs/week). Services include customer‑facing front‑desk assistance, management of a lending closet, coordination of relocation resources, and English‑Italian translation/interpretation. The contract runs a ten‑month base period (29 Sep 2026 – 28 Jul 2031) with four optional twelve‑month extensions, requiring 100 % coverage of defined service windows, a Quality Control Plan, regular reporting, and compliance with extensive security, training, and data‑privacy requirements.