Provision of Emergency Medical Patient Billing Services on an Annual Contract

The County of Gwinnett, GA seeks a vendor to provide a full‑service emergency‑medical‑patient‑billing system and associated records‑management, integrating with the existing ePCR platform and handling all claim processing, reporting, and support functions. The contract is an initial one‑year term with up to four optional one‑year renewals, and payment is based on a percentage of amounts collected. • Deliver a compliant EMS electronic billing platform (software, hardware, master‑file creation, AR, cash‑management). • Integrate daily data feeds with ESO Solutions ePCR (NEMSIS format) and support electronic claim submission to Medicare, Medicaid, and commercial carriers. • Provide 24/7 data access, extensive monthly performance reporting, multilingual citizen support, and meet stringent security & privacy standards (HIPAA, NIST 800‑53, GovRAMP, CJIS, PCI‑DSS).