Maintenance, Support and Licensing for Employee Screening Equipment

The Port of Portland is seeking qualified vendors to provide comprehensive maintenance, support, and licensing services for two Rohde & Schwarz QPS Walk2000 walk‑through employee screening systems. The effort includes scheduled and corrective hardware maintenance, software updates and licensing, on‑site and remote technical support, compliance documentation, and performance‑based service levels. Respondents must demonstrate OEM‑authorized capability, ensure warranty integrity, and provide past‑performance evidence. • Scope covers hardware inspections, calibration, repairs, part replacement, and software/firmware updates. • Requires OEM certification for Rohde & Schwarz QPS/QPW systems and proof of non‑impact on manufacturer warranties. • Vendors must submit a capabilities statement, OEM authorization, warranty assurance, technical approach, and two recent similar project references.