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Missouri Department of Corrections·Missouri

Offender Communication Services

Closes 4/9/2026$200M – $300MRequest for Proposal
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Description

The State of Missouri, Department of Corrections is seeking experienced contractors to provide offender communication services, including offender communication systems, offender financial services, and AI-powered text messaging applications. The contract period will be for six years, and the vendor must be registered in MissouriBUYS, powered by MOVERS, to submit a proposal. The proposal response must be submitted electronically through MissouriBUYS, and the vendor must complete and return all necessary exhibits, including the proposal signature page, pricing page, and technical proposal. The vendor must also provide documentation of their experience and qualifications, as well as certify their compliance with various laws and regulations, including the Anti-Discrimination Against Israel Act. Some key points to consider: • The vendor must have minimum experience qualifications as specified in the RFP. • The vendor must provide offender communication services, including offender communication systems, offender financial services, and AI-powered text messaging applications. • The vendor must be registered in MissouriBUYS, powered by MOVERS, to submit a proposal. • The proposal response must be submitted electronically through MissouriBUYS. • The vendor must complete and return all necessary exhibits, including the proposal signature page, pricing page, and technical proposal. • The vendor must provide documentation of their experience and qualifications. • The vendor must certify their compliance with various laws and regulations, including the Anti-Discrimination Against Israel Act.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Molly Hurt(Buyer)

[email protected]

(573) 751-8900

Key dates

Opened
1/8/2026
Pre-bid meeting
1/21/2026
Closes
4/9/2026
Duration
6 years

Last updated

Details

Type
Request for Proposal
Industry
Telecommunications
NAICS
517312
Solicitation №
STATE 0000000178SL,4

Budget estimate

$200,000,000 – $300,000,000

Based on the historical usage information provided in the RFP, the total number of calls and minutes used in the current offender telephone services contract is approximately 34.6 million calls and 446 million minutes per year. The average annual revenue for the current contract is not provided, but assuming an average cost per minute of $0.10, the annual revenue would be approximately $44.6 million. Considering the scope of work and the contract period, a reasonable estimate for the total contract value could be between $200 million and $300 million.

AI estimate from the solicitation

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