Description
San Francisco International Airport is seeking a qualified vendor to provide comprehensive maintenance and support services for its 9‑1‑1 telephone system across five interconnected host/remote sites. The contractor will be responsible for extended maintenance, software licensing, technical support, and any required upgrades to ensure continuous emergency communication capability throughout the contract period, with options to extend.
• Scope covers five critical airport sites (Terminal 2, Courtyard 3 Connector, Communications Center Dispatch, Training Room, and Backup Dispatch).
• Services include hardware/software maintenance, LAN connectivity oversight, and technical troubleshooting under a Software License, Maintenance and Technical Services Agreement (AIR‑649).
• Contract term is two years with two optional two‑year extensions, providing a potential four‑year total engagement.
Attached files
The solicitation documents live at the source — open the bid source above to download them.