Missoula County Emergency Communication and Mass Notification System RFP & Exhibit A & Addendum #1

Missoula County seeks a comprehensive emergency communication and mass‑notification platform to serve approximately 1,000 county employees and the broader public (≈120,000 residents). The solution must be cloud‑based (or locally deployable) SaaS, include desktop and mobile apps, support rapid multi‑channel alerts (SMS, push, email, voice), enable targeted and geofenced messaging, provide accountability/status tracking, integrate with Workday HCM, Delta Controls building‑automation system, Avaya PBX (SIP), and the 911 center, and store emergency plans securely. The contract is up to seven years, with all proposals due July 7 2026 and the system required to be operational by September 25 2026. Evaluation emphasizes financial stability, technology/security compliance (including the Exhibit A checklist), completeness, functional capability, integration ability, training/support, and references. • Mandatory internal emergency communication platform (desktop + mobile) with real‑time roll‑call and status reporting. • Preferred optional public‑alerting capability (integration with IPAWS, multi‑channel, geographic targeting). • Required integrations: Workday HCM, Delta Controls BAS, Avaya PBX, 911 center; compliance with WCAG 2.1 AA, SAML 2.0/OAuth2, encryption at rest & in transit, and provision of security certifications (SOC 2, etc.). • Implementation deadline September 25 2026; possible optional public system by February 2027; annual invoicing; up to 7‑year term.