Provision of a Re-Entry Management System on an Annual Contract

The County of Gwinnett is seeking a cloud‑based, SaaS Re‑Entry Management System to automate intake, case management, secure communications, reporting, and compliance for its Gwinnett Re‑Entry Intervention Program (GRIP). The solution must be a production‑ready multi‑tenant SaaS platform with full 24×7 support, training, and a warranty, and must meet extensive security and certification requirements (SOC 2 Type II, CJIS, HIPAA). The contract is annual with an anticipated go‑live in January 2027, and the County will evaluate proposals on technical merit, functional fit, and price. • Provide intake automation, configurable case‑management plans, audit‑trail, and mobile‑friendly participant access (up to 3 years post‑release). • Integrate outbound daily with SmartCOP JMS, support user access on Securus tablets (JP6 now, EVOTAB 2027), and deliver dynamic reporting for GA DCS and DBHDD. • Meet strict security standards: encryption at rest/in‑transit, MFA, continuous SIEM logging, and certifications (SOC 2 Type II, CJIS, HIPAA). • Deliver 24 × 7 support, training (train‑the‑trainer, refresher), and a detailed implementation plan with PMI‑certified project management.