WSDOT - WSF-Travel Wait Times

Washington State Ferries (WSF) seeks market input to design and sustain a Travel Wait Times (TWT) Traveler Information System that provides real‑time and predictive ferry queue data to passengers and agency operators. The agency is looking for technologies, data‑pipeline architectures, predictive‑modeling services, and related operational support to launch a 9‑month pilot at three terminals (Kingston, Mukilteo, Clinton) and eventually roll out across all non‑reservation terminals. • Real‑time vehicle‑queue detection and wait‑time estimation for 13 ferry terminals • Data integration platform (sensors, APIs, dashboards, data warehouse) and predictive analytics services • Supporting deliverables: SOPs, training, privacy/security assessments, communications playbook, and optional line‑cutting detection, parking information, and passenger‑counting enhancements • Vendors must outline pricing factors (hardware, software, installation, maintenance, data services) and describe capabilities to meet performance targets (≥ 95 % coverage, ≥ 20 % user‑increase, ≥ 10 % peak‑wait‑time reduction, etc.).