RFP TH-2026-02 Residential Curbside Solid Waste Collection and Recycling Services

The Town of Tyrone, GA is seeking a qualified waste‑management firm to provide full‑service residential curbside solid waste collection, recycling, bulk‑waste, and yard‑waste pickup for approximately 3,000 homes. The contractor must supply labor, vehicles, containers, billing, customer service, and all disposal/recycling processing under a three‑year contract (renewable once). Performance standards include 99% collection completion, rapid missed‑collection response, and monthly reporting. The award will be made after a mandatory pre‑proposal conference and a formal evaluation of cost, experience, operations plan, and service quality. • Provide weekly garbage collection (96‑gal roll carts) and weekly single‑stream recycling. • Provide monthly bulk‑waste pickup and twice‑monthly yard‑waste pickup. • Operate a customer service center (phone, email, online portal) with same‑day/next‑day missed‑collection response. • Deliver monthly performance reports (accounts, tonnage, complaints, etc.). • Meet collection‑hour windows (7 a.m.–7 p.m., M‑F) and adhere to holiday/overflow policies. • Pay a 3 % franchise fee to the Town quarterly based on gross revenues. • Maintain required insurance, performance bond ($100,000), and E‑Verify compliance.