Maintenance Plan

The West Virginia Department of Agriculture is seeking a vendor to provide a maintenance plan that includes maintenance, in-person repair service, equipment/software upgrades, parts, labor, travel, and phone/remote support for various laboratory equipment. The plan should include one preventative maintenance visit annually, labor, replacement parts, travel to instrument location, emergency breakdown visits, technical and remote support, automatic upgrades, and a 10% discount on training. The vendor should have certified and trained technicians specific to the PerkinElmer software. The contract will be awarded to the vendor that provides the contract services meeting the required specifications for the lowest overall total cost. • The maintenance plan should cover various laboratory equipment, including QSight 220 Multi Opt. Dual Source, LX50 Column Module, LX50 Solvent Delivery Module, LX50 Precision Sampling Module, A-30h Column Module, A-30 Solvent Delivery Module, A-30 Sampling Module, A-30 PDA Detector, A-30m Column Module, Clarus 500 Mass Spectrometer, and Clarus 500 Gas Chromatograph. • The vendor should provide a detailed service report for work performed, including the initial reason for service, what was discovered during the initial review, items replaced, and a final summary. • The vendor should be responsible for all mileage and travel costs associated with performance of the contract. • The vendor should designate and maintain a primary contract manager responsible for overseeing the vendor's responsibilities under the contract.