Electronic Payment Consulting Services

The Office of the State Treasurer is seeking a consultant to provide electronic payment consulting services to the State of Delaware. The consultant will serve as a subject matter expert and provide advice and recommendations to the State on merchant services, including electronic payment processing, gateway services, and compliance with Payment Card Industry Data Security Standard (PCI DSS) standards. The consultant will assist the Office of the State Treasurer and other state agencies in addressing the State's practices and needs concerning merchant services. The scope of work includes providing ongoing advisory support, undertaking a structural review of the State's merchant services architecture, providing independent advice and recommendations on the procurement of merchant services contracts, and assisting with the annual PCI security processes. Some key points to note are: • The consultant will be required to attend and participate in meetings of the Board and the Banking Subcommittee, which meet quarterly. • The consultant will be expected to provide transition support as needed to engage new vendors and merchant services. • The consultant will be required to manage the annual PCI training portal, merchant inventory environments, and necessary operational functions to advise the State on compliance. • The contract term will be two years with three one-year extension options. • The consultant must have at least five years of continuous experience providing merchant services consulting services. • The consultant must staff the engagement with one or more employees possessing appropriate QSA credentials and/or other PCI certifications. • The consultant must be independent and able to make recommendations to the Board and the Office of the State Treasurer free from conflicts and solely in the best interest of the State.