RFP 902737 EVACUATION PLANNING SOFTWARE SOLUTION

The County of Alameda is seeking a secure, cloud‑based evacuation planning and modeling software platform to support pre‑incident planning, scenario‑based modeling, real‑time operational management, and multi‑jurisdiction coordination across 14 cities and special districts. The contractor must provide full implementation services—including configuration, data integration, training, 24/7 technical support, and ongoing maintenance—for a three‑year contract with an optional two‑year renewal. Key compliance requirements include NIMS, ICS, SEMS, FEMA, and California OES guidelines, as well as SOC 2 Type II (or equivalent) security certifications, ADA/Section 508 accessibility, and strict data‑ownership provisions. The solution must integrate with ESRI ArcGIS, emergency notification platforms, and existing emergency management tools, and support role‑based access, MFA, and audit logging. Evaluation includes an initial pass/fail review, optional vendor interviews, and a system demonstration.