Flexible spending account and dependent care services

The City of Franklin is seeking a vendor to provide Flexible Spending Account (FSA) and dependent care services to its employees. The selected vendor will be responsible for administering the FSA program, providing customer service, and ensuring compliance with relevant laws and regulations. The City is looking for a vendor that can provide a comprehensive FSA program, including debit card access, online account management, and timely reimbursement of claims. The contract term is expected to be three years, with the option to extend for up to two additional years. • Key services to be provided include FSA administration, customer service, and compliance with relevant laws and regulations • The vendor must have experience in providing similar services to similar clients • The vendor must be able to provide a comprehensive FSA program, including debit card access and online account management • The vendor must be able to ensure timely reimbursement of claims • The vendor must be able to provide excellent customer service to City employees