Notice of Intent to Sole Source – Dentrix Enterprise Support Services-The Jicarilla Service Unit

The Indian Health Service (IHS), Albuquerque Area Office, Jicarilla Service Unit, intends to issue a sole source commercial item contract for proprietary technical support and preventive maintenance for the Dentrix Enterprise Practice Management System. The required services include Dentrix Enterprise software technical support, troubleshooting and issue resolution, manufacturer-issued software updates, patches, and version upgrades, preventive maintenance and system health checks, certified Dentrix Enterprise technical expertise, and support for charting, billing, scheduling, imaging interfaces, reporting, and analytics. The contract will be for a base year with four option periods, and the government will award the contract to Henry Schein Practice Solutions Inc. if no valid capability statements are received. • The contract is for Dentrix Enterprise support services • The services are provided exclusively by Henry Schein Practice Solutions Inc. • The contract is for a base year with four option periods • The government will award the contract to Henry Schein Practice Solutions Inc. if no valid capability statements are received • Interested parties may submit a capability statement if they can demonstrate legal authorization or licensing rights to provide Dentrix Enterprise support, ability to perform manufacturer-issued updates, patches, and version upgrades, ability to provide certified Dentrix Enterprise technicians, and full compatibility with existing IHS systems.