Indigent Burial and Cremation Services

Delaware’s Division of Social Services seeks a qualified vendor to provide statewide indigent burial and cremation services for adults and infants, including case intake, transportation, preparation, burial or cremation, cemetery coordination, and required reporting. The contract is a fixed‑price, two‑year base period with up to three one‑year extensions, and prices must remain firm through September 2028. Vendors must meet licensing, insurance, background‑check, and data‑handling requirements, and must be able to respond 24/7 for body‑removal requests. • Perform pickup, transport, embalming (optional), and burial or cremation within statutory timeframes (10 days for burial, 30 days for cremation). • Provide pine‑wood boxes, concrete vaults, and grave markers; handle cemetery approvals and next‑of‑kin notifications. • Submit monthly usage reports and quarterly 2‑nd‑tier subcontractor reports; retain case files per contract terms. • Must hold appropriate Delaware business and professional licenses, maintain specified insurance limits, and pass background checks for all personnel.