The U.S. Air Force is conducting market research to identify firms capable of delivering a one‑year comprehensive service, preventive maintenance, training, and support agreement for the 72nd Air Base Wing Crisis Action Team’s audio/visual and video surveillance systems. The effort includes on‑site inspections, firmware updates, minor repairs, calibration, a full maintenance plan covering parts and labor, user training, help‑desk support, and rapid on‑call response for emergencies. Respondents must submit a concise capability statement (max 5 pages) describing company size, socioeconomic status, CAGE code, OEM certifications, and relevant past performance. The deadline for capability statements is September 4, 2026, 16:00 CST. The system architecture is proprietary to Pavion, making this a potential sole‑source situation, but the Air Force is seeking market input at this stage.
• One‑year maintenance and training contract for A/V and surveillance equipment.
• On‑site preventive maintenance, firmware updates, calibration, and minor repairs.
• Full parts‑and‑labor maintenance plan, help‑desk, and emergency on‑call support.
• Required submission: 5‑page capability statement by 4 Sep 2026 (CST).
• Proprietary software owned by Pavion; potential sole‑source considerations.
• Target audience: firms with OEM certifications and experience servicing military‑grade A/V systems.