NG-911 CALL HANDLING SYSTEMS AND RELATED HARDWARE, SOFTWARE AND SERVICES

The State of New Mexico is seeking a comprehensive solution for its Next Generation 911 (NG‑911) call‑handling capability. The contract will cover the design, supply, installation, integration, testing, training, and ongoing support of hardware, software, and related services required to modernize emergency communications across the state. Vendors must provide telecommunications infrastructure, networking equipment, NG‑911 software platforms, and maintenance/repair services that meet the specified commodity codes. • Deliver a fully functional NG‑911 system including servers, routers, IP phones, and associated software. • Provide installation, configuration, and integration with existing public‑safety networks. • Offer long‑term maintenance, repair, and training services for hardware and software components.