Airport Parking Management Operations

The City of Austin is seeking a qualified contractor to manage and operate its airport parking facilities, including multiple garages, surface lots, and an employee shuttle service. The contract covers daily cash handling, credit‑card processing, compliance with PCI/DSS standards, provision of staffing, maintenance of equipment, and delivery of a fixed management fee plus reimbursable expenses. The contractor must also supply armored‑car services or arrange secure cash delivery, maintain a secure “smart” safe, and provide regular financial and performance reporting. The award will be based on a competitive sealed‑proposal process, with a pre‑offer conference on October 20, 2026 (attendance optional) and a mandatory compliance plan. • Scope: Full‑service parking operations for Austin‑Bergstrom International Airport (AUS) – garages, surface lots, shuttle fleet, and employee parking. • Duration: Not explicitly stated; typical municipal parking contracts run 3–5 years with possible extensions. • Compensation: Fixed management fee plus reimbursement for operating costs (staff benefits, equipment, fuel, insurance, etc.). • Key Requirements: PCI/DSS compliance, cash security, armored‑car handling, performance reporting, and adherence to City‑specified staffing levels. • Submission Deadline: 2:00 PM on 10 Nov 2026; pre‑bid conference on 20 Oct 2026 (optional). • Mandatory Documents: Compliance plan, bid bond (5 % of offer), performance and payment bonds, and various certifications (living‑wage, wage‑theft).