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U.S. Department Of Defense·New Hampshire

Intent to Sole Source: Exacom Dispatch Recording Service and Maintenance Services and Support for Data Storage Equipment and Software

Closes 8/27/2026$500k – $1.5MSole Source
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Description

The U.S. Navy’s Portsmouth Naval Shipyard is issuing an intent to sole‑source a contract to Exacom (now Motorola) for the warranty, maintenance, and support of its proprietary dispatch recording system (EXACOM Hindsight Version 4) and associated Dell Precision 5820 server. The system records emergency calls (fire, EMS, police, HAZMAT, etc.) and must retain digital archives for at least seven years. Because the data can only be accessed on EXACOM equipment, the Navy requires the OEM’s exclusive parts, software, and technical support to ensure mission‑critical continuity. The performance period runs from 7 September 2026 through 6 September 2027. • Scope: warranty service, hardware maintenance, software upgrades, and data‑storage support for the EXACOM recording system and Dell server. • Location: Portsmouth Naval Shipyard, Kittery, ME. • Delivery/Performance: Start 07‑Sep‑2026, end 06‑Sep‑2027 (≈1 year). • Sole‑source justification: proprietary hardware/software, exclusive licensing, and urgent mission need. • Estimated contract value: not disclosed; likely mid‑six‑figure to low‑seven‑figure range.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Lauren LeDuc

[email protected]

(207) 438-6635

Key dates

Opened
8/24/2026
Closes
8/27/2026
Duration
1 year

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
561621
Solicitation №
N3904026Q5531

Budget estimate

$500,000 – $1,500,000

No contract value is disclosed in the notice. Based on comparable Navy sole‑source contracts for specialized recording and data‑storage systems (often ranging from $500 K to $2 M for a one‑year support period), a reasonable estimate would be between $500,000 and $1,500,000, depending on the scope of spare‑part inventory, software licensing fees, and labor rates.

AI estimate from the solicitation

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