Employee Assistance Program (EAP) Provider Request for Proposals (RFP)-26-22

The City of Bentonville seeks a qualified, licensed, and insured firm to deliver a comprehensive Employee Assistance Program (EAP) for roughly 850 municipal employees and their eligible dependents. The EAP must provide confidential counseling, consultation, and referral services that are culturally competent, accessible, and delivered by appropriately licensed professionals. The contract will be for an initial one‑year term, with the possibility of annual renewal up to a maximum of five years. Proposals must be sealed, signed, and submitted by the stated deadline. • Scope includes confidential mental‑health counseling, substance‑abuse assistance, work‑life balance resources, and crisis intervention for employees and household members. • Services must be delivered by licensed professionals and be culturally competent and accessible (e.g., 24/7 hotline, in‑person and virtual options). • Contract value is expected to cover per‑employee service fees for ~850 participants, with a one‑year term and optional renewals up to five years. • Submissions require a response packet obtainable via email, phone, or the City’s purchasing web page; all questions due by April 17, 2026.