To Provide Management and Day to Day Operation of the Essex County Community Transportation System

The County of Essex is seeking a vendor to manage and operate its Community Transportation System, covering all administrative, operational, and customer‑service functions for a three‑year period with optional extensions. The contractor will be responsible for scheduling, driver management, vehicle maintenance oversight, fare collection, compliance with state regulations, and performance reporting. • Provide full‑time management of day‑to‑day transit operations for senior‑citizen services. • Oversee a fleet of community‑service vehicles, ensuring safety, maintenance, and regulatory compliance. • Deliver customer service, route planning, dispatch, and performance metrics reporting for a 36‑month contract (potentially up to 60 months with extensions).