Vital Source RFP Questions

The University of Arkansas at Monticello is seeking a vendor to supply and manage its campus‑wide course‑material program, including new and used textbooks, digital resources, and related merchandise. The contract will cover the operation of a physical bookstore space, day‑one access to course materials, data reporting, and the potential implementation of an Equitable Access program. The university is open to innovative models such as virtual‑first or pilot programs and may split responsibilities between a textbook vendor and a separate merchandise/brand‑management vendor. • Supply of physical (new/used) and digital course materials broken out by department and term (Spring‑25, Summer‑25, Fall‑25). • Management of the on‑campus bookstore facility (annual $20,000 fee) and optional merchandising services. • Commission‑based compensation: 12.75 % (≤ $1 M) or 13.75 % (> $1 M) on physical sales; 7 % on digital sales, plus a $5,000 scholarship fund. • Requirement to provide detailed enrollment and credit‑hour data, and to support day‑one access for all students. • Open to proposals that include an Equitable Access pricing model or a virtual‑first delivery approach.