The New York City Police Department is seeking a vendor to design, develop, host, and maintain a secure, scalable web‑ and mobile‑based platform that enables the NYPD Paid Detail Program to schedule, assign, bill, and report on off‑duty officer services. The contractor must provide a cloud‑hosted solution (FedRAMP‑approved) with robust role‑based access, integration to NYPD internal systems, automated invoicing, and weekly officer payment processing, while complying with extensive NYPD security, privacy, and insurance requirements.
• Core deliverables: a SaaS platform (web portal + iOS/Android apps) supporting shift posting, officer bidding, attendance tracking, invoicing, and NYPD‑admin dashboards.
• Mandatory compliance: FedRAMP‑approved cloud hosting, SOC 2/ISO 27001 audits, $10 M cyber‑liability insurance, strict data‑segregation, and adherence to NYPD’s privacy, security, and MacBride Principles riders.
• Financial model: contractor earns a management fee (percentage‑based or hourly surcharge) on a projected $52.9 M annual officer compensation, with a 10 % NYPD administrative fee passed through.
• Timeline: proposals due Nov 12 2026; contract anticipated to start 1 April 2027 for an initial 5‑year term, with two optional 3‑year renewals.