7630--EBSCO Medical Database Subscription Base Plus Three (3) Option Years

The Department of Veterans Affairs, Captain James A. Lovell Federal Health Care Center (FHCC), is seeking a Service-Disabled Veteran-Owned Small Business (SDVOSB) to provide EBSCOhost medical and research database subscription services. The contractor will provide subscription access to EBSCOhost databases, allowing unlimited simultaneous user access for FHCC staff and affiliated clinics. The required proprietary databases include SPORTDiscus with Full Text, Education Research Complete, and others. The contractor must meet specific performance requirements, including 24/7 availability and a minimum 95% uptime during normal operating hours. • The subscription shall allow unlimited simultaneous-user access for FHCC staff, its affiliated Community-Based Outpatient Clinics (CBOCs), Navy Branch Clinics, and remote users through LibLynx (VALNET). • The contractor must provide technical support within 1 hour of issue notification during normal hours. • The contractor must meet all applicable state, local, and federal requirements. • The period of performance includes a base period and three option years.