CLOUD-BASED COMMUNICATIONS PLATFORM

Broward College is seeking market information from qualified vendors capable of delivering a comprehensive cloud‑based communications platform that combines enterprise‑grade telephony and video collaboration services. The College already operates a cloud telephony system and wants to expand capabilities to support 5,000 DID numbers, 2,000 users, 600 standard phones, 500 emergency classroom phones, call‑recording, a 40‑seat call center, and integration with Brightspace (D2L) for video conferencing that can serve up to 50,000 students and 3,000 employees. Vendors must detail platform features, security, accessibility, API integration, and pricing. Responses are limited to 15 pages and are due electronically by October 12, 2026. • Required platform must handle telephony (DID, toll‑free, call recording, call‑center, emergency phones) for ~2,000 users. • Must provide video conferencing integrated with Brightspace, supporting large webinars and virtual classrooms. • Needs AI‑enabled unified communications, multi‑factor authentication, and accessibility (speech‑to‑text). • Pricing model should be subscription/licensing based, with line‑item costs for implementation, training, hardware, etc. • Vendors must supply references from higher‑education clients and proof of Florida business licensing.