University Bookstore Management

The contract provides full‑service management of Longwood University’s 14,000 sq ft campus bookstore, including staffing, inventory, textbook and course‑material procurement, pricing, online sales, a Starbucks‑style café, athletics “Spirit Shop,” and related financial administration. Follett must deliver a guaranteed minimum return, a commission structure (10‑17 % on various sales categories) and an annual cash contribution, while complying with PCI, E‑Verify, and university policies on data privacy, accessibility, and small‑business subcontracting. The agreement includes a one‑year initial term with up to nine optional one‑year renewals and contains provisions for a “BookBundle” equitable‑access program, commission payments, and detailed invoicing schedules.