Description
The State of Nebraska’s Department of Health and Human Services issued RFQ 106928‑O3 to pre‑qualify contractors for the iServe Nebraska Portal – an agile, consumer‑centric platform that will modernize the existing N‑FOCUS eligibility and enrollment system and deliver integrated benefits screening and application services. The solicitation creates an IDIQ pool of vendors capable of providing (1) agile application‑development services for the new portal and (2) legacy‑modernization services for N‑FOCUS. Vendors must hold an active U.S. Federal GSA contract, submit the required qualification forms, and meet minimum scoring thresholds to be admitted to the pool. The contract term runs from 9 Feb 2021 to 8 Feb 2023 with two optional one‑year extensions. Work will be performed under individually issued work orders that incorporate detailed Service‑Level Objectives covering cost, schedule, quality, risk, utilization, and agile performance metrics.
• Scope: agile portal development, user‑research, UI/UX, DevOps, platform architecture, and legacy mainframe modernization.
• Procurement: IDIQ pre‑qualification pool; vendors compete for subsequent work orders.
• Requirements: active GSA Schedule, HIPAA compliance, insurance minimums, and statutory veteran/Enterprise‑Zone preferences.
• Evaluation: minimum 70/140 overall score and 30/60 corporate overview; performance measured via KPIs such as cost variance (±15 % → ±10 %), schedule variance, customer satisfaction ≥4.5/5, defect leakage ≤5 %, etc.