RFP 2024-13 Unarmed Security Services

This contract awards a three‑year, $1.5 million ceiling agreement for unarmed security guard services to support Covered California facilities. The contractor must provide fully licensed, trained guards, uniforms, rain gear, cell phones, and an electronic incident‑tracking system, working 8 am‑5 pm, Monday‑Friday, with overtime applicable during the Open Enrollment period. The solicitation required a detailed technical narrative, cost worksheet, and numerous certifications; small‑business and DVBE preferences were available but not mandatory. The contract may be extended up to two additional years at the agency’s discretion. • Core service: unarmed guard patrols and incident reporting at Covered California sites. • Guard qualifications: minimum 3 years experience, DCA/BSIS registration, First‑Aid/CPR, active‑shooter training, driver’s license, and physical fitness. • Financial limit: maximum $1,500,000 total, roughly $500,000 per year, with fully‑loaded hourly rates (minimum $28.70 + CALHR adjustments). • No bond required; travel costs not reimbursable; insurance minimums include $1M general and auto liability. • Evaluation: 70 % technical (understanding, qualifications, past performance) and 30 % cost, with small‑business/DVBE incentives possible.