Patient Financial Services

The City and Borough of Juneau, specifically the Finance - Purchasing department, issued a Request for Proposals (RFP) for Patient Financial Services. The RFP was for Early-Out Self-Pay patient accounts collection services, including statement processing and after insurance billing and collection efforts. The contract was awarded to Healthcare Resources, who was the top-ranked firm among the proposers. The evaluation results show that Healthcare Resources had the highest total score, with a score of 2240. The contract is likely to be for a specific period, but the exact duration is not specified. • The RFP was issued on August 12, 2022, and the deadline for proposals was September 20, 2022. • A non-mandatory pre-proposal meeting was held on September 13, 2022. • The evaluation committee met on September 27, 2022, and recommended that contract negotiations begin with Healthcare Resources. • The contract is for Patient Financial Services, including Early-Out Self-Pay patient accounts collection services. • The contract is likely to be for a specific period, but the exact duration is not specified.