Auto Glass Replacement / City

This municipal contract provides the City of Worcester with a three‑year (June 2026 – May 2029) service agreement for the repair and replacement of automotive glass on its fleet. The work is broken into four groups: windshields, tempered glass, urethane/tape kits, and flat glass, with the first three awarded to Payless Auto Glass, Inc. and the flat‑glass portion awarded to Roy’s Auto Glass, Inc. Bidders must meet experience, geographic proximity, insurance, and performance criteria, and pricing is submitted on a unit‑price basis. The contract includes a 12‑day (or 3‑business‑day) delivery/completion window, a 60‑day initial performance period, and provisions for price audits and a maximum 10 % markup over net cost. • Scope: vehicle‑glass repair/replacement (windshields, tempered glass, kits, flat glass) for city fleet. • Award: Two vendors – Payless Auto Glass (Groups I‑III) and Roy’s Auto Glass (Group IV). • Requirements: ≥5 years experience, facility within 8 mi of city, $1 M+ liability insurance, no felony/sex‑offense restrictions.