ALT DISPUTE RES DOM CONCILIATION SVS

This contract provides alternative dispute resolution (ADR) services—specifically domestic conciliation and mediation—to Sedgwick County. The Mediation Center of Wichita Inc. will be responsible for facilitating negotiations, resolving conflicts, and delivering professional mediation sessions for county‑initiated disputes. The agreement spans a multi‑decadal period, reflecting the county’s long‑term commitment to maintaining an in‑house dispute‑resolution capability. • Scope of Work: Conduct mediation and conciliation services for civil, family, and small‑claims matters as directed by the county. • Delivery: Provide on‑site and virtual mediation sessions, maintain case files, and issue written summaries of outcomes. • Performance Metrics: Timely resolution of disputes, client satisfaction scores, and compliance with county procedural guidelines.