City of Mobile RFP #5514 Hosted Enterprise Asset Management Software

The City of Mobile, Alabama issued RFP 5514 to replace its legacy Tyler Technologies Enterprise Asset Management (EAM) system with a cloud‑hosted, SaaS‑based solution. The solicitation calls for a single‑vendor platform that delivers comprehensive asset, work‑order, service‑request, preventive‑maintenance, GIS, inventory, fleet, reporting, and mobile field capabilities, plus full data migration from the existing system and integration with the City’s Munis ERP, Tyler 311, ArcGIS, FuelMaster, and optional AVL/route‑management tools. The contract is expected to run for up to five years, includes 24/7 support, training, and security certifications (ISO/IEC 27001 or equivalent). • Scope: Hosted EAM SaaS covering assets (~156 K), work orders (~90 K), inventory (~21 K), GIS integration, and citizen‑service portal. • Vendor award: NEXGEN Asset Management (no price disclosed). • Key requirements: Data migration, extensive API integrations, mobile offline capability, role‑based security, and SLA management.