The Defense Health Agency is seeking a commercial vendor to provide comprehensive laundry‑linen services for the 436th Medical Group at Dover Air Force Base, Delaware. The contractor must collect, launder, disinfect, repair, package, and deliver a wide variety of medical‑facility textiles—including linens, blankets, towels, patient gowns, scrub apparel, curtains, and lab coats—on a daily (Mon‑Fri) schedule, meeting strict quality‑control and infection‑prevention standards. The contract is a firm‑fixed‑price, five‑year (base year plus up to four one‑year options) award and is set‑aside for women‑owned small businesses.
• Scope covers pick‑up of soiled items, commercial‑grade washing (temperature, bleach, stain‑removal, fire‑retardant treatment), and same‑day or 48‑hour delivery of cleaned items to the base.
• Performance metrics require ≥95 % accuracy in delivery quantities, ≥95 % cleanliness, and ≤10 day turnaround for repairs or missing‑item resolutions.
• Contractor must comply with OSHA, CDC, AFI, and DFARS regulations, submit monthly invoices via WAWF, and provide quarterly labor‑hour reporting through the Air Force CMRA portal.