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Vermont Office of Purchasing and Contracting·Vermont

After Hours Answering Services

Closes 5/6/2026$100k – $500kRequest for Proposal
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Description

The Vermont Office of Purchasing and Contracting has issued a Request for Proposal (RFP) for After Hours Answering Services. The RFP is available for download at http://www.bgs.state.vt.us/pca/bids/bids.php. The services required include call center operations, information technology, and telecommunication. The contract is expected to be awarded to a vendor who can provide these services on a state-wide basis. • The RFP documents are available for download at the specified website. • Vendors are responsible for periodically checking the website for any notifications, releases, and amendments associated with the RFP. • The estimated dollar value of the contract is $0.00, indicating that the actual value may be determined through the bidding process. • The closing date for submissions is 4/27/2026 4:30 PM.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Kyle Emerson(Purchasing & Contracting)

[email protected]

(802) 249-7394

Key dates

Opened
4/2/2026
Closes
5/6/2026

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
561420

Budget estimate

$100,000 – $500,000

The budget for this contract is not explicitly stated, but based on the requirements for call center operations, information technology, and telecommunication services on a state-wide basis, it is likely to be a significant amount. A rough estimate could be in the range of $100,000 to $500,000 per year, depending on the scope and duration of the contract. Factors influencing the likely payment range include the number of calls to be handled, the technology and infrastructure required, and the level of service expected.

AI estimate from the solicitation

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