Program of Assertive Community Treatment (PACT) Request for Information

The Massachusetts Department of Mental Health (DMH) is issuing a Request for Information (RFI) to gather stakeholder input on the upcoming re‑procurement of its statewide Assertive Community Treatment (PACT) program, which includes both standard and forensic services. The RFI seeks recommendations on data‑collection methods, EMR integration, client‑satisfaction tools, outcome metrics, and alignment of DMH certification with MassHealth requirements. Interested parties may provide written feedback (≤3 pages) by the deadline or attend one of three listening sessions (provider, family/guardian, client). This early‑stage market research will shape the definitive solicitation for the 2028‑DMH‑3031‑01 contract. • Scope: Advice on person‑level reporting, EMR enhancements, SDOH tool selection, dashboards, and family‑engagement processes for a statewide mental‑health treatment model. • Participation: Open to any interested entity; no budget or contract value disclosed. • Deliverables: Written feedback (≤3 pages) submitted by 3 PM ET on Nov 3 2026, or attendance at scheduled listening sessions.