As-Needed and Urgent or Immediate Language Interpretation and Translation Services

The County of El Dorado is establishing a Qualified List (QL) of firms capable of delivering on‑demand, urgent, or immediate language interpretation (on‑site, telephone, and video‑remote) and written translation/transcription services for any County department. The solicitation seeks qualified firms with 24/7 availability, specialist capabilities (ASL, medical, legal), and proven experience with governmental entities. Selected firms will be placed on a three‑year QL, after which individual contracts will be negotiated on a per‑project basis. • Provide on‑site, telephone, and video‑remote interpreting services, including ASL, medical, and legal interpreting. • Deliver written translation and transcription services across all languages the firm can support, with strict accuracy and formatting requirements. • Maintain a roster of qualified interpreters/translators ready to respond within two hours for urgent requests; ensure 24/7 availability and compliance with HIPAA, ADA, and other applicable regulations.