Customer Notice Processing Services

The City of Stockton’s Municipal Utilities Department (MUD) is seeking a qualified vendor to provide full‑service printing, processing, and mailing of customer notices for water, wastewater, and stormwater utilities. The work includes design‑to‑print capabilities, high‑volume mailing (approximately 50,000‑100,000 notices per job), postage handling, and delivery to the United States Postal Service. The contract will be a five‑year, non‑renewable agreement with a two‑percent (San Joaquin County) or five‑percent (City of Stockton) local‑business preference. Proposals must be submitted electronically or on a USB drive by 2:00 PM PST on October 1, 2026. Evaluation will consider technical approach, qualifications, references, price, and compliance with insurance and licensing requirements. The award is anticipated by December 8, 2026. • Scope: commercial printing, sorting, first‑class & standard mail, CASS/NCOA processing, postage reimbursement. • Volume: 50‑100 k notices per batch, multiple batches over contract term. • Term: 5 years, no renewal option. • Local‑business preference: 2 % (county) or 5 % (city) bid discount. • Mandatory licensing, insurance, and DIR registration. • Submission deadline: Oct 1, 2026 2:00 PM PST (email or USB). • Award notification expected Dec 8, 2026.