Comprehensive Campus Bookstore & Retail Services

The University of Toledo seeks a qualified vendor to manage, staff, and operate its campus bookstore network and associated retail services, including a physical storefront, spirit‑store, medical‑center gift shop, athletics‑venue merchandise, online/e‑bookstore platform, and satellite locations. The contract is for five years with an optional five‑year renewal, and the vendor must provide comprehensive technology integration, inventory control, staffing, and financial models, while meeting stringent insurance and compliance requirements. • Manage physical campus bookstore, spirit store, UTMC gift shop, and athletic‑event retail locations. • Develop and operate an end‑to‑end e‑commerce platform integrated with the university’s Banner/DTAS system, ensuring ADA compliance and real‑time inventory. • Provide textbook services (print, digital, rental, inclusive‑access) and special‑order items such as class rings and commencement regalia. • Submit detailed financial proposals with commission structures, five‑year pro‑forma, and optional value‑added services (e.g., sponsorships, sustainability initiatives). • Deliver a transition plan and maintain required insurance coverage (minimum $2 M per occurrence, $5 M umbrella).