25-108 Group Dental - Vision Insurance

St. Charles County Government is seeking proposals for its self-insured dental and vision benefits program administrator, effective January 1, 2026. The selected administrator will be responsible for processing claims, handling grievances, and providing customer service. The contract will be for a one-year term with the option to extend for three additional one-year terms. The proposal should include rates for dental and vision services, as well as information about the administrator's experience, qualifications, and capabilities. Key considerations include the administrator's ability to provide electronic claims processing, online access for enrollees, and a toll-free customer service number. The county is looking for a responsive and responsible proposer who can provide high-quality services at a competitive price. Some key points to consider are: • The current dental plan design offers two options: Basic (Standard) and Buy-up (Enhanced) • The current vision plan is a standalone program, but employee contributions are included as part of the overall health benefit contribution • Enrollment averages approximately 1,040/month for dental and 1,035/month for vision • The county is seeking a one-year agreement with the option to extend for three additional one-year terms • Proposers must be able to provide electronic claims processing and online access for enrollees