Case Managers for Deaf and Hard of Hearing Children and Adults, American Sign Language (ASL) Skilled

The Massachusetts Commission for the Deaf and Hard of Hearing is seeking to develop a list of pre-qualified individuals to provide case management services for Deaf and hard of hearing children and adults. The services include assessing needs, developing service plans, delivering cross-agency coordination of services, advocacy, guidance, and counseling. The ideal candidates will have American Sign Language (ASL) skill at the advanced intermediate level, direct experience with Deaf Culture, and prior professional experience in a human services/social work setting with Deaf, deaf, late-deafened, or hard of hearing individuals. Some key responsibilities include: • Conducting intake and needs assessment • Evaluating client information to determine eligibility for services • Planning services and collaboratively identifying goals • Following up on client progress • Monitoring and evaluating progress using output and outcome metrics • Providing technical assistance regarding the assessment of client needs and the determination of proper educational, family, and/or service plans • Performing adjunct duties such as attending meetings and hearings, answering inquiries, and maintaining records.